Terms, Shipping & Returns

1. Company Location

We are based in the United Kingdom and ship all orders from our warehouse in London.

2. Return Instructions

Please send your return to:
Play Emporium Ltd.
42 Game Street
London, UK
Email: [email protected]
Tel.: +44 20 7946 0958
Refund shipping costs: Paid by the customer.

3. Shipping Information

  • Free shipping: Free standard shipping within the UK for orders over £75.
  • Shipping costs: Under £75 order value: Standard £4.90, Express £12.90.
  • Processing time: 1–2 business days.
  • Delivery time within the UK: 2–4 business days.

4. Payment Methods

  • PayPal
  • Credit Card (Visa, Mastercard)
  • Apple Pay & Google Pay
  • Invoice (Klarna)

5. Notice of Legal Violations

If you notice any copyright or trademark violations, please use our contact form to notify us.